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Terms of service

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TERMS OF SERVICE

OVERVIEW

Welcome to Paws & Plots. The terms “we,” “us,” and “our” refer to Paws & Plots. Paws & Plots operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience, referred to as the “Services.” Paws & Plots is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein, referred to as these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at:

https://www.pawsandplots.com/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1. ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information.

You represent and warrant that all information you provide through our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2. OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors and product appearance may differ from how they appear on your screen due to the device you use and its settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or appear exactly as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3. ORDERS

When you place an order, you are making an offer to purchase. Paws & Plots reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Paws & Plots confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Paws & Plots may be unable to accommodate cancellation or modification requests after an order has been accepted.

If we do not accept an order, make a change to an order, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

Purchases are subject to return or exchange solely in accordance with our Refund Policy, available at:

https://www.pawsandplots.com/policies/refund-policy

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4. PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will appear in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices displayed in our online store may differ from prices offered in physical stores or through online or other stores operated by third parties.

We may occasionally offer promotions that affect pricing and are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and credit card information, so that we can complete transactions and contact you when needed.

You represent and warrant that:

  1. The credit card information you provide is true, correct, and complete.

  2. You are authorized to use the credit card provided.

  3. Charges incurred by you will be honored by your credit card company.

  4. You will pay all charges incurred at the posted prices, including applicable shipping, handling, and taxes.

SECTION 5. SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed.

We are not responsible for shipping or delivery delays caused by shipping carriers, customs processing, severe weather, incorrect or incomplete addresses, or other circumstances outside our reasonable control.

Once products are transferred to the shipping carrier, title and risk of loss pass to you to the extent permitted by applicable law.

SECTION 6. INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Paws & Plots, its affiliates, or its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services for personal, noncommercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other right to you under any patent, trademark, copyright, or other intellectual property right belonging to Paws & Plots, Shopify, or any third party.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Paws & Plots.

The Paws & Plots name, logos, product and service names, designs, and slogans are trademarks of Paws & Plots or its affiliates or licensors. You may not use these trademarks without prior written permission from Paws & Plots.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services are trademarks of their respective owners.

SECTION 7. OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services. We do not monitor, control, or have input into these tools.

You acknowledge and agree that access to these tools is provided “as is” and “as available” without warranties, representations, conditions, or endorsements of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the website is entirely at your own risk and discretion. You should review and approve the terms under which the relevant third-party provider offers those tools before using them.

We may also offer new features, tools, or resources through the Services in the future. Any such new features shall be considered part of the Services and will be subject to these Terms of Service.

SECTION 8. THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, or practices of third-party materials or websites you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for harm or damages related to your access to a third-party website or your purchase or use of products, services, resources, or content available through a third party.

Please carefully review a third party’s policies and practices before engaging in a transaction. Questions, claims, complaints, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9. RELATIONSHIP WITH SHOPIFY

Paws & Plots is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are made directly with Paws & Plots.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Paws & Plots, including any injury, damage, or loss resulting from purchased products or services.

You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Paws & Plots.

SECTION 10. PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed at:

https://www.pawsandplots.com/policies/privacy-policy

Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third-party providers, including providers located outside the country in which you reside, when necessary to provide the Services.

Please review our Privacy Policy for more information about how we, Shopify, and our service providers use your personal information.

SECTION 11. FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any lawful purpose, including commercial purposes.

We may use Feedback to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations or exercise our rights under these Terms.

You represent and warrant that:

  1. You own or have all necessary rights to the Feedback.

  2. You have disclosed any compensation or incentives received in connection with the Feedback.

  3. Your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of another party’s intellectual property rights or these Terms.

You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive, defamatory, or obscene material or any computer virus or other malware that could affect the operation of the Services or a related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of Feedback.

You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback posted by you or a third party.

SECTION 12. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, including after you have submitted an order.

SECTION 13. PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

  1. For any unlawful or malicious purpose.

  2. To violate any international, federal, provincial, state, or local law, regulation, rule, or ordinance.

  3. To infringe or violate our intellectual property rights or the intellectual property rights of others.

  4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm our employees or another person.

  5. To transmit false or misleading information.

  6. To knowingly send, receive, upload, download, use, or reuse material that does not comply with these Terms.

  7. To transmit or facilitate the sending of unsolicited advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations.

  8. To impersonate or attempt to impersonate another person or entity.

  9. To engage in conduct that restricts or inhibits another person’s use or enjoyment of the Services or that, as determined by us, may harm Paws & Plots, Shopify, users of the Services, or expose them to liability.

You also agree not to:

  1. Upload or transmit viruses or other malicious code that may affect the functionality or operation of the Services.

  2. Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services.

  3. Collect or track the personal information of others.

  4. Spam, phish, pharm, pretext, spider, crawl, or scrape.

  5. Interfere with or circumvent the security features of the Services, related websites, other websites, or the internet.

We reserve the right to suspend, disable, or terminate your account or access to the Services without notice if we determine that you have violated any part of these Terms.

SECTION 14. TERMINATION

We may terminate this agreement or your access to all or part of the Services at our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 15. DISCLAIMER OF WARRANTIES

Information presented through the Services is made available solely for general informational purposes.

We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.

We disclaim liability and responsibility arising from reliance placed on such materials by you, another visitor to the Services, or anyone who may be informed of their contents.

EXCEPT AS EXPRESSLY STATED BY PAWS & PLOTS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, PAWS & PLOTS AND OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, INCLUDING SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING UNDER CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

THIS LIMITATION APPLIES TO DAMAGES ARISING FROM YOUR USE OF THE SERVICES, PRODUCTS PURCHASED THROUGH THE SERVICES, ERRORS OR OMISSIONS IN CONTENT, OR LOSS OR DAMAGE INCURRED AS A RESULT OF CONTENT OR PRODUCTS POSTED, TRANSMITTED, SOLD, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Paws & Plots, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to a third party arising from:

  1. Your breach of these Terms of Service or documents incorporated by reference.

  2. Your violation of a law or the rights of a third party.

  3. Your access to or use of the Services.

We will notify you of an indemnifiable claim. A failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by that failure.

We may control the defense and settlement of such a claim at your expense, including the selection of counsel. We will not settle a claim requiring nonmonetary obligations from you without your consent, which shall not be unreasonably withheld.

You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 18. SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by law.

The unenforceable portion shall be considered severed from these Terms of Service, and the determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 19. WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us through the Services constitute the entire agreement and understanding between you and us concerning your use of the Services.

They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including previous versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20. ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent shall be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

SECTION 21. GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable federal laws of the United States and the laws of the State of North Carolina.

You and Paws & Plots consent to the venue and personal jurisdiction of the applicable state and federal courts located in North Carolina.

SECTION 22. HEADINGS

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 23. CHANGES TO THESE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates or changes to our website.

It is your responsibility to periodically review the website for changes.

We will provide notice of material changes as required by applicable law. Changes will become effective on the date specified in the notice.

Your continued use of or access to the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 24. CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Paws & Plots
391 Carolina Forest Blvd., Ste. 201-102
Jacksonville, NC 28546
United States

Email: support@pawsandplots.com